Privacy Policy

Effective Date: 27th November 2025

1. Introduction

JobsHola is a job portal owned and operated by Kingsforce Management Services Pte Ltd (“Kingsforce”, “we”, “us” or “our”). We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”) and relevant regulations.

This Privacy Policy explains how we collect, use, disclose, and manage your personal data when you use the JobsHola platform (“Platform”), including our website and mobile application.

By using JobsHola, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

2. Types of Users

JobsHola has several types of users:

  • Jobseekers – individuals seeking employment; accounts are required to access full features.
  • Employers – companies or hiring managers posting jobs; accounts are required to access full features.
  • Agencies / Recruitment Partners – authorized partners managing job postings and candidate searches (lumped together with employers for functionality).
  • Clients – clients of Kingsforce who have engaged Kingsforce for recruitment purposes.
  • Internal Admin / Moderators – JobsHola staff who manage the platform and ensure compliance.

3. Personal Data We Collect

The personal data we collect depends on your user type. The following examples illustrate the types of data collected:

3.1 General Personal Data

  • Jobseekers: name, email, mobile number, address (if provided), work history / resume, skills and qualifications, expected salary, profile photo, in-app messages, login data (IP address, device info).
  • Employers / Agencies: company name, business email, contact person, job posting details, billing information (if applicable).

3.2 Sensitive Personal Data
JobsHola may collect the following sensitive personal data:

  • Race – collected during registration. Only accessible internally to JobsHola management and not shared with employers.
  • Gender – collected with an “I’d rather not say” option for user privacy.
  • Birthday – users can choose whether this is visible to employers.
  • Criminal history declarations – if provided.

Sensitive personal data is used solely for internal management, compliance, reporting, or legal obligations, and is never shown to employers where inappropriate under TAFEP guidelines.

4. How We Use Personal Data

JobsHola uses personal data for purposes including:

  • Account creation and management
  • Job matching and recruitment processes
  • Sending job alerts and notifications
  • Contacting candidates or employers for relevant purposes
  • Fraud detection and platform security
  • Improving algorithms and platform functionality
  • Analytics and reporting
  • Marketing communications (with user consent)

5. Disclosure of Personal Data

We may share personal data:

  • With employers or agencies for recruitment purposes, respecting any visibility restrictions (e.g., race and sensitive info not shared).
  • Internally among JobsHola management and authorized staff for operational purposes.
  • As required by law or governmental authorities.

We do not transfer data overseas.

6. Cookies and Tracking

JobsHola uses cookies and basic analytics (e.g., GA4) to enhance user experience and monitor platform performance. Users can manage cookie preferences in their browser settings.

7. Data Retention

We retain personal data until:

  • Your account is deleted
  • You withdraw consent
  • Retention is no longer necessary for legal or business purposes

8. Your PDPA Right

Users can exercise their rights by contacting our Data Protection Officer (DPO):

Email: dpo@kingsforce.com.sg

Requests include:

  • Access to personal data we hold
  • Correction or update of personal data
  • Withdrawal of consent for collection, use, or disclosure

We will respond within a reasonable timeframe in accordance with PDPA requirements.

9. Security of Personal Data

We implement administrative, physical, and technical measures to protect personal data against unauthorized access, disclosure, or loss. No method of electronic storage or transmission is completely secure, but we strive to safeguard your data.

10. Minors

JobsHola is only available to users aged 16 and above.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Your continued use of JobsHola constitutes acceptance of the latest version.

12. Contact

For questions or concerns regarding this Privacy Policy, please contact:

Data Protection Officer
Email: dpo@kingsforce.com.sg

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