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Timestamp
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1748590358
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Fetch Consultant ID
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51
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Unique ID
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e78f3
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Running No
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10131
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Method
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Solo
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Edit
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No
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Frontend
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False
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Role
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Consultant
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Requestor View
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No
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Status
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Closed
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| Who's Hiring? |
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Consultant In Charge
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Kimberly Wong
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Company Profile
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Hanwha Offshore Engineering Services Singapore Pte. Ltd. (fka Dyna-Mac Engineering Services Pte Ltd)
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UEN
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199003014H
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Client Manager
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Ser Leong Er
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Designation
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TA Executive
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Type of Placement
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Placement (Perm)
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Urgency
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Normal
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Mode of Communication
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Email
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Visibility
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Unpublish
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Job Posting Date
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30/05/2025
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Posting Validity (Days)
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90
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| Job Posting Details |
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Enable AI
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No
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| Basic Details |
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Job Title
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IT Support Administrator
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Job Type
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Permanent
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Number of Headcount Required
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1
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Expected Date to Join
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01/07/2025
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Work Hours Per Week
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40
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Salary Type
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Range
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Hide Salary
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No
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Negotiable
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Yes
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Currency
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SGD
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Min
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2,800
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Max
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3,600
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Period
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Monthly
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Add Allowance
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No
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| Entitlements |
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Benefits
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VB
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Work from home
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No
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Primary Work Location
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629350
Singapore
Map It
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Classifications of Location
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West / Jurong
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Country
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Afghanistan
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| Job-Specific Details |
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Level of Competency
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Junior Position
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Years of Relevant Experience
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3
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Classification
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Technical
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Sector
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Energy, Oil & Gas
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Project Experience
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Specialization
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- Network Troubleshooting Specialist
- Cybersecurity Support Analyst
- Cloud Services Support Technician
- IT Help Desk Analyst
- Systems Support Administrator
- Remote Desktop Support Specialist
- IT Asset Management Specialist
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Additional Functions Required for the Job
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- Network Configuration
- Systems Monitoring
- Software Installation
- User Account Management
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Fetched Specialization
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1. Network Configuration2. Cybersecurity Analysis3. Cloud Services Management4. Technical Support5. Windows Server Administration6. Linux System Administration7. Active Directory Management8. Help Desk Management9. VPN Support10. Software Troubleshooting11. IT Asset Management12. System Monitoring13. Data Backup Solutions14. Disaster Recovery Planning15. Remote Desktop Support16. Hardware Maintenance17. Email Server Administration18. IT Compliance and Audits19. Mobile Device Management20. IT Project Management21. Virtualization Technologies22. Network Security23. End-User Training24. License Management25. Firewall Administration26. Printer/Peripheral Support27. Patch Management28. VoIP Systems Support29. Incident Response30. SaaS Solutions Support
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Fetched Additional Functions
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1. Network troubleshooting 2. User account management 3. Software installation and updates 4. Data backup and recovery 5. System monitoring 6. Cybersecurity enforcement 7. Hardware maintenance 8. IT inventory management 9. Printer and peripheral device support 10. Email configuration and support 11. VPN setup and management 12. IT policy implementation 13. Technical documentation 14. Remote desktop support 15. License management 16. Incident response 17. Vendor liaison 18. Performance tuning 19. Access control management 20. IT training and support for staff
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Professional Characteristics
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- Strong problem-solving skills
- Excellent communication skills
- Detail-oriented
- Patient and empathetic
- Ability to work under pressure
- Team player
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Fetched Professional Characteristic
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1. Effective communication skills2. Problem-solving ability3. Patience and calm under pressure4. Attention to detail5. Time management skills6. Adaptability7. Customer service orientation8. Strong analytical skills9. Team player10. Technical proficiency11. Ability to prioritize tasks12. Critical thinking13. Ability to work independently14. Empathy15. Conflict resolution skills16. Flexibility17. Willingness to learn18. Positive attitude19. Proactive approach20. Organizational skills
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Primary Responsibilities
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Provide first-level technical support to end-users via email, phone, or in person, ensuring timely and professional resolution of issues.
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Manage and resolve support requests using a helpdesk/ticketing system, with accurate logging and escalation when necessary.
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Troubleshoot hardware, software, and network issues across desktops, laptops, mobile devices, and peripherals.
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Monitor user activities, permissions, security alerts, and software licensing within the Microsoft 365 environment.
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Use System Center Configuration Manager (SCCM) for software deployment, patch management, and device compliance.
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Manage user accounts across systems, including Azure AD and Microsoft 365 – covering creation, updates, and deactivation.
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Prepare IT equipment and user credentials for new hires; conduct IT onboarding sessions and handle secure offboarding of IT assets.
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Deliver basic IT and cybersecurity awareness training sessions to enhance user knowledge and safe practices.
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Perform regular system checks, backups, and updates, ensuring ongoing health and security of the IT infrastructure.
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Maintain detailed and up-to-date IT documentation, including asset inventory, configuration records, procedures, and troubleshooting guides.
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| Competencies |
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Minimum Qualifications
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Diploma of Higher Education
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Specify the Field of Study
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Yes
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Field of Study
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Language Spoken
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Language Written
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Are the Key Skills selections good enough?
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Yes
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| Summary of Key Requirements |
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Summary of Key Requirements
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Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
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Proven experience in IT support or system administration roles.
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Hands-on experience with Microsoft 365 administration and monitoring.
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Proficient in using SCCM for software deployment and systems management.
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Familiar with IT helpdesk operations and ticketing systems.
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Strong troubleshooting skills across hardware, software, and networking issues.
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Featured
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No
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On Hold
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No
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