IT Infrastructure
Administer, manage, and maintain network, servers and storage
Provide technical support in computer hardware, software and associated peripherals and ensure computers are setup and configured with standard software for users in local and regional affiliate offices.
Provide support for IT projects and propose recommendations to improve IT operations with suitable IT solutions and tools
Ensure proper functioning of all security appliances and adherence to IT security policy control
Create, review and update IT security policies and procedures
Carry out periodic and required security updates to all IT systems, computers and equipment
Perform backup and restoration of data & systems and periodic disaster recovery exercises as well as constant monitoring of system logs to identify and remove security threats
Propose and develop implementation plans of useful IT technologies for constant infrastructure and security improvements
Work closely with HQ headquarters, regional IT and IT vendors on system implementation and IT operations
Coordinate with IT vendors on faulty hardware repairs, replacement and return merchandise authorization(RMA)
Technology Focused Knowledge:
FortGate Firewall
FortiGate EMS VPN
HP Switches
Velo Cloud SD Wan
Qualys
Cortex
VMWare
Veeam Backup
PDQ Deploy and Inventory
Microsoft Server – AD, GPO
Microsoft O365
Job Requirements:
Minimum of 5 years of experience in IT infrastructure with a focus on Windos Server administration, troubleshooting and implementation
In-depth knowledge of Active Directory, Group Policies and security best practices
Experience in System Center Configuration Manager (SCCM)
Experience VMWare, Palo Alto Cortex, Qualys, FortiGate Firewall, Switches, Network Storage, Network Printer, VPN, PQD Deploy, Veeam Backup
Proven experience in on-prem data centre architectures
Ability to provide technical support for computer systems
IT equipment, software and hardware
Proficient in Microsoft Office applications
Team player with strong sense of ownership
Possess good communication and coordination skills
Critical Thinking, Problem solving skills and ability to work under pressure